Saturday, May 18, 2024

Terms of Use

Terms of Use

This website page (together with the documents referred to on it) tells you the terms of use on which you may make use of  the  (“Website’s”)   and its subdomains. Please read these terms of use carefully before you start to use the Website. You must be at least 18 years of age to use the Website. By using the Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use or you are under 18 years of age, please do not use the Website.

About  Doctor Live Media Private Limited

DOCTOR LIVE MEDIA PRIVATE LIMITED or DOCTOR LIVE, (which also includes its affiliates ) is the author and publisher of the internet resource :  (“Website’s”) on the world wide web as well as the software and applications provided by DOCTOR LIVE MEDIA PRIVATE LIMITED, including the mobile application ‘DOCTOR LIVE’, the brand name “DOCTOR LIVE” is trademark “REGISTERED” in India under the trademarks Act 1999. Doctor Live Mobile application and website operated by Doctor Live Media Private Limited, a company duly incorporated under the provisions of the Company Act,2013.


Doctor Live is the first 24/7 Health care Television in India. Doctor Live brings all Doctors, Patients, Hospitals, Registered Pharmacies, Registered Healthcare Products, Companies and Trustworthy Medical information on a common platform. We promote health literacy and healthy living by providing trusted, reliable and easy to understand information to the public through Television, IP TV, Medical magazine, Website, Android and IOS Medicare Mobile Apps. We support bringing those who struggle to reach a better treatment and lifestyle by providing the right and valuable health care facilities. With a panel of health care professionals, we provide access to quality preventive and health solutions to struggling people.

Doctor Live is an initiative of Doctor Live Media Pvt. Ltd. located in Kochi, Kerala. With Doctor Live Medicare Mobile Apps, users can consult Doctors from around the World. Doctor Live also provides other medical services like Mobile Lab Facility, E- Medicine, Health Tourism, Virtual Hospital etc., in association with leading healthcare providers in India. Doctor live provides online TV channels, TV shows, music and feature services  and associated services through the Website that enables you to access and view content and to participate in online events hosted on the Website (the ‘Services’).Doctor live may offer additional services or revise the scope of the Services at its discretion and with or without notice, and these terms of use will apply to all additional or revised Services.Doctor live  also reserves the right to stop offering the Services.Doctor Live may create user profiles for use by its customer support representatives for the support, marketing and improvement of the Services. It may, from time to time, send electronic communications to ask how its subscribers are using certain aspects of the Services.

Objectionable content

If, as a legally affected party, you have any concern or objection as to the content hosted on this Website or its intellectual property rights, please feel free to contact. Upon receiving your complaint, Doctor Live shall immediately take steps to evaluate and address your right and your complaint in order to promptly redress the same. If the content is found to be objectionable and violates your legal right or that of an affected party then Doctor Live will remove the content from the Website. Without recourse to this procedure, you will have no cause of action against  Doctor Live   or its Directors. In any event once content is removed, you will have no claim whatsoever against Doctor Live or its directors in any court of law or forum.

Your Access to the Website

You can access the Website in the following ways:

  1. By visiting the Website as a guest
  2. By registering through the Website as a member.
  3. By registering through the Site as a member and purchasing a subscription package as and when made available.

There is no fee payable to access the Website as a guest. Your account is for your personal use only. You may not authorise others to use your account or attempt to use another member’s account without first obtaining their consent. You must not assign or otherwise transfer your account to any other person or entity.

Information you submit

If you register with the Website, you warrant that you will:

  1. Provide all the information required to complete the registration forms on the Website
  2. Update and maintain the accuracy of the information you provide
  3. Ensure the information you provide is accurate and up to date
  4. Only post information and content that is relevant to the members of the Website (please see below under ‘Restrictions on your use of the Website’ for further details of the restrictions on the type of information and content you can post)
  5. Be fully responsible for all use of your account and for any actions that take place using your account

Restrictions on your use of the Website

You agree that you will not post any content on the Website, transmit any content to others, communicate any content, provide links to any content, or otherwise engage in any activity on the Website or through the Services that:

  1. impersonates or otherwise misrepresents affiliation, connection or association with, any person or entity;
  2. discloses any personal or confidential information of any person or organization without first obtaining their consent or
  3. solicits another person’s personal information for commercial or unlawful purposes;
  4. solicits or requests personal information from anyone under the age of 18 or solicit passwords for unlawful purposes;
  5. contains any material which is technically harmful (including, without limitation, computer viruses, logic bombs,
  6. Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);
  7. promotes racism, bigotry, hatred or physical harm against any group or individual;
  8. promotes or enables illegal or unlawful activities;
  9. is intended to harass, annoy, threaten or intimidate any other members or other people or organisations;
  10. is defamatory, inaccurate, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
  11. is deliberately misleading or fraudulent;
  12. contains others’ copyrighted content (such as music, videos, photographs, images etc) without first obtaining their consent;
  13. uses the Website or Services for chain letters, junk mail or spam e-mails;
  14. advertises or solicits any member to buy or sell any products or services;
  15. interferes or disrupts networks connected to the Website or attempts to interfere with the proper functioning of the Website (including imposing an unreasonable load on the technical infrastructure used to operate the Website)
  16. contains any material which may infringe or violate any third party’s rights.

Your responsibility

You are solely responsible for, and assume all liability regarding,

  1. the information and content you post on the Website
  2. the information and content you post, transmit, publish, or otherwise make available through the Website
  3. your interactions, if any, with other members through the Website.

Removal of content

Doctor Live reserves the right, but has no obligation, to monitor the information or content you submit to the Website or post in the public areas of the Website.Doctor Live has the right to remove any such information or content: (i) that in it’s sole opinion violates, or may violate, any applicable law, or these terms of use; (ii) or upon the request of any third party.

Risks of using the Website & Services

You assume all risks when using the Website and the Services, including but not limited to, all of the risks associated with any online or offline interactions with others, including browsing. You understand that  Doctor Live   is unable to guarantee the accuracy or completeness of information provided to you by or about other members, and that  Doctor Live  is unable to confirm that any member is who he or she claims to be.Doctor Live does not warrant and is not responsible for ensuring that other members are in compliance with these terms of use. You agree to take all necessary precautions when communicating with or meeting individuals through the Website. You understand that  Doctor Live makes no guarantees or warranties, either express or implied, regarding individuals you meet or confront through the Website or as to the conduct of such individuals.

Members outside the Republic of INDIA

By registering and creating a member profile you consent to the wider dissemination of the information you provide in that profile to the other users of the Website, some of whom may be outside the Indian Subcontinent, to allow you to date in an online environment.Doctor Live  will keep your personal information confidential except: (i) where you have posted it for publication or display; or (ii) to the extent that  Doctor Live  is compelled to disclose it by law or to comply with an instruction of a regulatory body of competent jurisdiction.

Proprietary rights

You acknowledge and agree that the copyright and other intellectual property rights in the Website and the content provided as part of the Services belongs to  Doctor Live, its partners and affiliates. No rights, whatsoever, in respect of the Website or the content provided as part of the Services, are granted to you. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.

License to the content posted by you

By posting information or content to our web pages or any public area of the Website, you automatically grant, and you represent and warrant that you have the right to grant to Doctor Live  an irrevocable, perpetual, non-exclusive, royalty free, worldwide license to use, copy, publish, display, reformat, translate and distribute such information or content and to grant and authorize sub-licences of the same. You further waive any moral rights you may have in any such information or content.

Disclaimer of warranties

This section will apply to the maximum extent permitted by applicable law.

Doctor Live will provide the Services with reasonable skill and care, and except as expressly provided in these terms of use, does not make or grant (and hereby excludes) any warranties, representations, conditions or terms of any kind, whether express, implied, statutory or otherwise with respect to the Services or the Website (including all information contained therein), including but not limited to any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement.

Doctor Live does not warrant that your use of the Website will be secure, uninterrupted, always available, error-free or will meet your requirements, or that any defects in the Website will be corrected.  Doctor Live  disclaims liability for, and no warranty, representation, condition or other term is made with respect to, the connectivity and availability of the Website.

Opinions, advice, statements, offers, or other information or content made available through the Services, but not directly by  Doctor Live, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content.Doctor Live does not: (i) warrant or guarantee the accuracy, completeness or usefulness of any information provided on the Website or the Services, or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party other than Doctor Live.Under no circumstances will  Doctor Live  be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Website, provided through the Services, or transmitted to or by any members.


To the maximum extent permitted by law, in no event will Doctor Live be liable for any direct, indirect or consequential loss or damage arising out of or relating, directly or indirectly, to the use or inability to use the Website or Services, including, without limitation, loss of income or revenue, loss of corruption of data or programs, loss of goodwill and loss of anticipated savings, even if Doctor Live knows or has been advised of the possibility of such loss arising.

To the maximum extent permitted by applicable law, in no event will Doctor Live be liable for any claims, losses or damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the Website or Services, including without limitation, bodily injury, emotional distress, and/or any other claims, losses or damages resulting from communications or meetings with other users of the Website. This includes any claims, losses or damages arising from the conduct of members who have registered under false pretenses or who attempt to defraud or harm you.


You agree to indemnify Doctor Live, its officers, directors, employees, agents and third parties for any claims, causes of action, debts, losses, costs, liabilities and expenses (including reasonable legal fees) relating to or arising, directly or indirectly, out of: (i) your use of or inability to use the Website or Services, (ii) any content or information posted by you, (iii) your violation of these terms of use or your violation of any rights of a third party, or (iv) your violation of any applicable laws, rules or regulations.Doctor Live reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to provide Doctor Live with full co-operation if  Doctor Live chooses to exercise this right.

Information about you and your visits to the Website

Doctor Live Media processes information about you in accordance with it’s privacy policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

Links to and from other sites

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Doctor Live has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Term and termination

These terms of use will become effective from the point at which you click the URL to enter our Website and use the Website or the Services (or where you expressly accept these terms of use by registering with  Doctor Live   and will remain in full force and effect unless terminated hereunder.Your subscription, if any granted, will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then current non-promotional subscription rate.Either Doctor Live or you may terminate your user account at any time and for any reason by following procedures to unsubscribe for the services if any availed off.  Doctor Live  reserves the right to suspend immediately or terminate your access to any of the Services, without notice, for any reason.Doctor Live also reserves the right to remove your account information or data from the Website and any other records at any time at its sole discretion. If your access to any of the Services is suspended due to the breach of these terms of use, you agree that all fees, if any, then paid to Doctor Live by you will be non-refundable and all outstanding or pending payments will immediately be due. Following any termination of your use of the Services, Doctor Live  reserves the right to send a notice explaining such termination to other members you have contacted through the Website.

Registered  Office  Address:

Doctor Live Media Private Limited,
AP-VII-158, AM Road,
Menothumalil Building, Asamannoor,
Ernakulam, Kerala, India – 683549
PHONE NUMBER  IN INDIA : +91 8078971790

Entire agreement

These terms of use, and the pages on the Website to which these terms refer, constitute a contract that governs the relationship between you and  Doctor Live . They cancel and replace any conditions that may have been agreed to in the past, even if not directly withdrawn or amended, and constitute the entirety of the rights and obligations in place between you and Doctor Live.

Changes to these terms of use

Doctor Live Media Private Limited may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes Doctor Live makes, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Website

Jurisdiction and applicable law

These terms of use and the documents referred to in them shall be governed and construed in accordance with INDIAN law. Any disputes relating to these terms of use, the documents referred to in them or the Website or the Services will be subject to the exclusive jurisdiction of the courts in Cochin, Kerala, India.

Browser complaints policy: 

Doctor Live  addresses discrepancies and grievances of all Users with respect to processing of information in a time bound manner. So Doctor Live  has designated Mr. VB RAJAN as the grievance officer, If you have any grievance with respect to our use of your information or who will redress the grievances of the Users expeditiously but within one month from the date of receipt of grievance, and who can be reached by:
Sending a letter to Our Registered office :  Grievance Officer, Doctor Live Media Private Limited , AP-VIII-158 , Menothumali Building, Asamannoor, Ernakulam, Kerala, India
Sending an email to:
You may contact us : with any questions relating to this Privacy Policy by submitting your request :

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